Privacy Policy
Effective Date: 04/07/2025
At Serenity Spa Solutions, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of personal information:
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Name, phone number, and email address
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Billing and payment information
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Appointment history and service preferences
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Health information relevant to your spa treatments (with your consent)
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Information automatically collected through our website (cookies, IP address, browser type)
2. How We Use Your Information
We use your information to:
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Schedule and confirm appointments
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Provide personalized spa services
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Process payments and send receipts
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Communicate with you about promotions, events, or service reminders
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Improve our website and customer service
3. Sharing of Information
Serenity Spa Solutions does not sell, rent, or trade your personal information to third parties. We may share your data with trusted service providers only when necessary to operate our business (e.g., payment processors), and only under strict confidentiality agreements.
4. Data Security
We take appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
5. Your Rights
You have the right to:
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Access and review your personal information
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Request corrections to inaccurate information
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Withdraw consent for certain uses of your data
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Request deletion of your personal data, subject to legal obligations
6. Cookies and Tracking
Our website may use cookies to enhance your browsing experience and collect data on website traffic and usage. You can adjust your browser settings to decline cookies if you prefer.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies before providing any information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Serenity Spa Solutions
6120 W Bell Rd Suite #4
Glendale, AZ, 85308 USA